Entitled passenger purchases a second seat for more space, ends up demanding a refund after learning the flight is nearly empty: 'Of the 150 seats, there are AT MOST 30-40 people on the plane!'

Some entitled folks become the architects of their own comeuppance. This man waltzed right up to the gate agent at the airport and demanded a second seat in order to have extra space. The gate agent tried to protest, but the man insisted and paid over $200 for the extra seat. However, if he had the patience to hear the gate agent out, he would have learned that the majority of the flight was empty and there was no need to pay extra.

Believe it or not, there are some people who work in customer-facing roles who actually try to have the customer's back when they can. We tend to assume the worst from these employees. We tend to jump to conclusions when they respond to your requests, assuming that they have nefarious intentions on behalf of whatever corporation they work for. However, there is power in being polite, and there is even greater power in listening. This gate agent wanted to help the customer out in a way that would have given him exactly what he wanted without requiring him to spend any more money. However, because of his unruly demeanor and because of his inability to be an empathetic listener, he assumed the worst and ended up paying the price for it… literally.

When this entitled individual finally boarded the plane and relaxed with the two seats he purchased, he paused before takeoff to look around him. That's when he realized that less than one-third of the entire plane was full, further proving that if he had just listened to the gate agent and trusted her, he wouldn't have spent an extra $200. Keep scrolling below for the full story and for the passenger's subsequent temper tantrum.

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  • "Demand a second seat? Sure"

    The inside of a plane at night lit by blue lighting above the seat.
    via Karsten Winegeart

    Image is representative only and does not depict the actual subjects of the story.

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  • The author of this story was another passenger who witnessed the entire conflict unfold first-hand. Once the entitled dude realized he wasted a ton of money on an extra seat that he would have already had, he called the flight attendant over and even had the audacity to try and blame the gate agent for what happened. The flight had not taken off yet, so when the flight attendant contacted said gate agent, she confirmed that this whole “miscommunication” was a result of the passenger's disagreeable temperament.

  • I was on a connecting flight from San Francisco to Salt Lake City. At the check-in desk around 1 hour before departure, a passenger of the larger variety was INSISTING
    via Auroraah
  • he wanted to buy a second seat to ensure he was comfortable (fair enough, on the surface of it). The lady on the desk polite assured him it would not be necessary and that he would have plenty of space on the plane.
    via Auroraah
  • The passenger is adamant, and demands she sell him a second seat next to his current seat. She complies with his demand, selling him a second seat for something over $200.
    via Auroraah
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  • As I get to the gate, I notice this gentleman is on our flight. We're one the last ones to at the gate, so no waiting around, we pass through straight on to the plane, and the gate is closed after 5 or so more passengers behind us.
    via Auroraah
  • Walking on to the plane, of the ~150 seats, there are AT MOST, 30- 40 people on the plane! Every single person has a full set of three seats to themselves.
    via Auroraah
  • Our friend, who is sat a few rows in front of me, is furious and begins kicking up a fuss with the flight attendant that he was unnecessarily sold a second seat, and demands a refund.
    via Auroraah
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  • FA has heard what happened at the desk, reiterates that fact to him, and politely asks him to calm down before he is removed from the aircraft.
    via Auroraah
  • He then spent the entire flight composing an email with his wife to the airlines head office.
    via Auroraah
  • A man in a black crew neck shirt makes an angry face against a white background.
    via Tycho Atsma

    Image is representative only and does not depict the actual subjects of the story.

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  • Superb_Raccoon. Man, I fly for a living. 23 flights so far this year. I try to be as cheerful and understanding as possible. Some days it takes the patience of Job to get through the day.
    via Auroraah
  • I have sent a letter to the office once. They put us on a plane that they KNEW had a maintenance, sealed the doors... then made us sit for 90 minutes on the tarmac in ATL, mid summer. Got 15K bonus miles out of it at least.
    via Auroraah
  • Lionabp1. I'm siding with the large dude on this one. He did the right thing asking for a 2nd seat so he's not squishing the person next to him. No one likes sitting next to someone large enough to occupy 1.5 seats by themself.
    via Auroraah
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  • Lady at the desk absolutely could have seen that the plane was mostly empty and tell the guy the seat next to him will be empty rather than be vague about it
    via Auroraah
  • LAthrowaway_25Lata. To be fair, if she didn't tell him “the plane is less than half full so we can accommodate you without you having to purchase a second seat"
    via Auroraah
  • then i dont think she was being clear at all and i think this man may have also been trying to prevent a situation where he was encroaching unfairly on another passenger's seat. Tho if i were him, i
    via Auroraah
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  • wouldn't have been vocally p☐d off about it. It does s ]that the desk agent wasn't more transparent about why him having just one seat wouldnt be a problem
    via Auroraah

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